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Keywords: Purchase behaviour
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Journal Articles
Investigating customer acceptance, usage, trust, and perceived safety risk of self-ordering kiosk technology in Malaysian quick-service restaurants during COVID-19 pandemic
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Journal of Hospitality and Tourism Technology (2023) 14 (3): 309–329.
Published: 17 February 2023
...Noradzhar Baba; Mohd Hafiz Hanafiah; Aslinda Mohd Shahril; Muhammad Izzat Zulkifly Purpose The purpose of this study is to empirically examine the interrelationship between customer acceptance and usage of self-ordering kiosks, purchase behaviour and post-purchase behaviour in quick-service...
