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Keywords: S–O–R framework
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Journal Articles
Journal of Hospitality and Tourism Technology 1–28.
Published: 27 November 2025
...Yeonseo Jo; Wookjae Heo; Kunsoon Park Purpose This study aims to examine whether booking interfaces differentially influence cognitive effort and attentional stability. Drawing on dual-process theory and the stimulus–organism–response (S–O–R) framework, it compares online travel agencies (OTAs...
Journal Articles
Journal of Hospitality and Tourism Technology (2021) 12 (3): 580–592.
Published: 08 July 2021
... in less crowded periods, while cashiers generated more sales than kiosks during busier periods. Originality/value This study enriches the hospitality and tourism literature by applying the S-O-R framework in an experimental design incorporating both internal and external responses. The findings...
Journal Articles
Journal of Hospitality and Tourism Technology (2021) 12 (2): 355–371.
Published: 09 February 2021
... 2020 06 12 2020 03 01 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Information system success model User engagement S-O-R framework Smartphone app love Smartphone travel apps 关键词 信息系统成功模型 S-O-R模型 智能手机旅游app 智能手机app喜...
