...Liang Xiaoxin; Rupam Konar; Faizan Ali Purpose Grounded in the conservation of resources ( COR ) theory, this study aims to investigate how robot usage influences employees’ job insecurity, perceived organizational support, job satisfaction and turnover intention, while also considering...

...Yanan Li; Muhammad Shahid Khan Purpose This study aims to extend the classic perceived organizational support ( POS )–turnover intention ( TI ) relationship in the context of the application of artificial intelligence ( AI ) technology in contemporary hotels. Design/methodology/approach...

..., robotics and algorithms) competencies on turnover intentions. Concurrently, this study aims to investigate the mediating influence of the intention to use technologies in the aforementioned relationship. Design/methodology/approach Data were amassed from 547 employees in the US hotel industry...

... turnover intentions, with job insecurity mediating these associations. Notably, Generation Z employees exhibit distinct attitudes toward service robots compared to older generations, indicating a varying response pattern across different generational cohorts. Practical implications Organizations operating...