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Keywords: Resource-based view
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Journal Articles
Journal Articles
Journal of Intellectual Capital (2026) 27 (2): 353–371.
Published: 24 September 2025
...Cheng-Feng Cheng Purpose This study contributes to explore interactions between human service providers and service robots, focusing on their impact on customer satisfaction and sustained intention for human–machine collaboration. By adopting a resource-based view (RBV), the research examines...
Journal Articles
Journal Articles
Journal Articles
Journal of Intellectual Capital (2022) 23 (1): 56–84.
Published: 17 May 2021
... surveys. Structural equation modeling is applied to a sample of 484 respondents to test the proposed hypotheses. Findings The study shows the role of social capital in influencing the intention to diversify agribusiness under the premises of the resource-based view (RBV). The scale of social capital...
Journal Articles
Journal of Intellectual Capital (2021) 22 (1): 24–56.
Published: 05 May 2020
...' internal context useful for benchmarking. Grounded in the resource-based view (RBV), the paper conducts a thorough literature review to develop an integrative research model featuring three value streams: physical infrastructures, formal links and support services. In addition, a multidimensional...
Journal Articles
Journal of Intellectual Capital (2014) 15 (1): 38–64.
Published: 07 January 2014
...; and finally the most efficient way to effectively manage and control IC. Analysis is carried out referring to the strengths and weaknesses of the resource-based view (RBV), being the main reference theories for IC scholars and practitioners. Design/methodology/approach – The paper employs a deductive...

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