The ICON Model ‐ A Case Study for Developing Integrated Care in Ireland

The Midland Health Board in Ireland has invested significantly in promoting integrated care in order to improve the quality and efficiency of its services. Stakeholders in all agencies have shared in the creation of the ICON model that provides a structured approach to integration. The diagrammatic model has enabled shared understanding of providing, managing and receiving integrated health and care services. A resource pack and measurement tool have been developed to continue to support the increasing number of implementation sites for integration across all client groups. The transferability of the project is being tested in another Board in Ireland, and lessons will be shared as the projects progress.