The ICON Model — Progress on a Case Study for Developing Integrated Care in Ireland

This article updates an article in Issue 12 (5) of the Journal of Integrated Care, which explained the first two phases of the ICON project in the Midland Area of Ireland. It describes the systems and processes put in place to support improving practice, focusing on process, culture and context, and illustrates the impact so far on individual clients and families, and how this information is being shared.