.... This approach aims to foster critical thinking, collaboration, communication and creativity, thereby enhancing student engagement and in turn leading to quality education. Design/methodology/approach This methodology outlines an inductive approach using focus group discussions (FGD) and thematic analysis...

.... Social implications The findings of this study confirmed that the facets of ESQ are associated with students’ satisfaction and this, in turn, indirectly influences their academic performance. Student academic performance is one of the key indicators of quality education, and it has its influences...