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Keywords: Customer service quality
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Journal Articles
Journal:
Journal of Islamic Marketing
Journal of Islamic Marketing (2017) 8 (4): 595–604.
Published: 13 November 2017
...Mohamed Abdulnaser Janahi; Muneer Mohamed Saeed Al Mubarak Purpose The purpose of this paper is to contribute to the Islamic banking literature by examining the impact of different factors of customer service quality on customer satisfaction. Design/methodology/approach The paper presents...
