Enterprise knowledge tree model and factors of KMS based on E‐C

In the emerging economy, knowledge is now recognized as an important basis for competitive advantage and many firms are beginning to establish knowledge management systems (KMS). Within the last few years, although the topic of knowledge management (KM) has been studied, our understanding of how the design of the KMS affects its use and definition of KM is still rather limited. This paper presents a model of the enterprise’s knowledge trees, which is related to several knowledge management processes. The gray information and knowledge are, in their respective capacities, to provide the enterprise with great effectiveness. The gray dimension of enterprise knowledge is defined in line with the model of enterprise knowledge and fractal dimension. Also the key factors of KMS of shared knowledge are discussed in this paper. The results of the study will benefit not only the design of KMS, but also the business model transformation of competitive advantage.