Issues

Harnessing knowledge for innovation: an integrated management framework

Andrew L.S. Goh
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Organizational creativity: breaking equilibrium and order to innovate

Stefania Borghini
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Linkage between knowledge management and R&D management

Yongtae Park; Seonwoo Kim
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Knowledge management and business intelligence: the importance of integration

Richard T. Herschel; Nory E. Jones
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The application of knowledge management in call centres

S.C.L. Koh; A. Gunasekaran; A. Thomas; S. Arunachalam
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Knowledge management effectiveness factors: the role of HRM

Victor Oltra
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The impact of trust and reputation on the transfer of best practices

Leyland M. Lucas
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Dualities, distributed communities of practice and knowledge management

Chris Kimble; Paul Hildreth
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Product and process knowledge in the performance‐oriented knowledge management approach

Suk‐Gwon Chang; Jae‐Hyeon Ahn
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The knowledge retrieval matrix: codification and personification as separate strategies

Jens Gammelgaard; Thomas Ritter
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