Page 1 | Search Results | Journal of Knowledge Management | Emerald Publishing

Skip to Main Content

1-1 of 1

Sort by

Sort Order Select

Journal Articles

Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]

Henning Gebert, Malte Geib, Lutz Kolbe, Walter Brenner

Journal of Knowledge Management (2003) 7 (5): 107–123.

https://doi.org/10.1108/13673270310505421

Published: 01 December 2003

View article titled, Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]

Add to Citation Manager for Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]