...Deyu Zhong; Ki-Hyun Um Purpose This study aims to investigate the impact of artificial intelligence ( AI ) utilization on firms’ operational performance. Building on this main effect, this study further examines the mediating role of resource reconfiguration and the moderating effect of supply...

... at: guilherme.benitez@pucpr.br 22 04 2025 02 08 2025 10 09 2025 11 09 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Digital supply chain Green supply chain management Operational performance Workers’ performance Financial...

...Susie Hong; Deyu Zhong; Ki-Hyun Um Purpose The purpose of this study is to examine how AI adoption enhances operational performance in manufacturing firms and to investigate how variations in firms’ strategic focus moderate this relationship. Specifically, this study explores how AI adoption...

..., knowledge absorption emerges as a vital process, enabling firms to convert customer insights—such as preferences and emerging needs—into refined processes and creative solutions (Cohen and Levinthal, 1990). Existing evidence reinforces our prediction: operational performance improves as firms streamline...

... 13 04 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Internet of Things Innovation capabilities Operational performance Financial performance Manufacturing firm TOE Interesting because – This study explores...

... management) to achieve operational performance. Design/methodology/approach We adopt a stakeholder perspective by considering the role of leaders, employees and customers when engaged in quality improvement. The objective is to compare moderation and mediation models and address a gap in literature...

... on operational performance via supply chain agility as knowledge transfer increases. Design/methodology/approach A survey of 298 Chinese manufacturing firms was conducted to assess the proposed relationships, employing moderated mediation analysis with Andrew Hayes (2017) PROCESS macro. Findings Social...

..., this research aimed to examine environmental and operational performance in the manufacturing context and how institutional pressure and manufacturing supply chain collaboration affect performance. Design/methodology/approach Data were collected from 207 manufacturing firms using purposive sampling...

... to strategically align the investments decisions with the overall business strategy. This study aims to establish whether strategic alignment enhances the effect of plant investments on operational performance. Design/methodology/approach Using the fifth version of the Global Manufacturing Research Group (GMRG...

...Ki-Hyun Um Purpose This study aims to (1) validate the efficacy of contractual and relational governance in enhancing operational performance and (2) explore the influence of product complexity on the effectiveness of these governance mechanisms, thereby determining the optimal approach...

...Hulya Turkcan; Salih Zeki Imamoglu; Huseyin Ince Purpose The purpose of this paper is to investigate the relationships between augmented reality, process innovativeness and operational performance. Design/methodology/approach This research is based on a quantitative approach using...

... (LP) and Industry 4.0 (I4.0) technologies, to reduce industrial waste. However, the literature indicates that the implementation of LP and I4.0 does not always lead to an improvement in the level of operational performance (OP). Therefore, this study analyzes the effects of the implementation of LP...

...Mingu Kang; Ki-Hyun Um Purpose The purpose of this study is to develop a moderated mediation model by which quality-oriented product design practices influence operational performance via supplier involvement under the different levels of product modularity. Design/methodology/approach...

...Ayman Wael Al-Khatib Purpose This paper aims to investigate hypothesized relationships between the Internet of things (IoT) and big data analytics (BDA) with supply chain visibility (SCV) and operational performance (OP) in the pharmaceutical manufacturing sector in Jordan. The paper also aims...

... the moderation effect of agile, responsive, risk-hedging and efficient strategies on the relationship between SCI and operational performance (OP). Survey data were collected from a sample of 112 Egyptian manufacturing firms and analyzed using moderated regression analyses to test the study hypotheses...

.../approach An empirical study was conducted of 276 Spanish focal firms in industrial sectors that occupy an intermediate position in the supply chain to investigate the influence of technology uncertainty on LSCM implementation and the latter's effect on operational performance and competitiveness...

... dimensions of organizational performance (i.e. environmental, economic and operational performance). Design/methodology/approach Data were collected based on a cross-sectional survey of managers of 160 manufacturing firms in India. Structural equation modelling was used to test the influence of GSCM...

...Dimitrios Kafetzopoulos; Evangelos Psomas Purpose – The purpose of this paper is to provide additional evidence of the impact of innovation on three dimensions of a firm’s performance, namely product quality, operational performance and financial performance. Design/methodology/approach...