... through practical application with two SME businesses are shown, bridging the gap between theory and real-world implementation. © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Servitization Product-service systems Capability Maturity model Delphi...

... publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Servitization Product-service systems Capability Maturity model Manufacturing companies are increasingly extending their product offerings with services (Davies, 2004...

... Twenty years of research (1999–2018) on product-service systems (PSS) produced a significant amount of scientific literature on the topic. As the PSS field is relatively new and fragmented across different disciplines, a review of the prior and relevant literature is important in order to provide...

... (Oliva et al., 2012). Servitisation Product–service systems Service supplier involvement Supplier collaboration Service suppliers Product firms are under increasing pressure to enter the service sector as a means of creating differentiation (Kowalkowski et al., 2017...

... process Product-service systems Decision process reliability This research addresses the following question: How to assess and improve the efficiency of the decision-making processes required to deploy servitization strategies in industrial enterprises? The ultimate purpose of this research...

... the authors conceptualize as product-service systems (PSS) innovation capabilities. The purpose of this paper is to address the important question of how manufacturing companies can systematically build PSS innovation capabilities and does its presence or absence significantly influence PSS innovation...

... of a macro-study, and at the onset we posed four specific questions, namely: Service systems Operations strategy Manufacturing Successful manufacturers Product-service systems Servitization Operations management Manufacturing systems The evolution of manufacturing industry has seen...

...Evandro Leonardo Silva Teixeira; Benny Tjahjono; Sadek Crisóstomo Absi Alfaro; Jorge Manuel Soares Julião Purpose Prognostics and health management (PHM) can support product‐service systems (PSS) contracts, especially in the case of high technology products where their condition and performance...