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Journal Articles
Transforming the tax collector: reengineering the Inland Revenue Authority of Singapore
Available to Purchase
Journal of Organizational Change Management (1998) 11 (6): 496–514.
Published: 01 December 1998
... consciously build their internal capabilities to tackle emergent changes (e.g. establishing the information systems for change, nurturing people resources, and providing slack resources). © MCB UP Limited 1998 Administration Business process re-engineering Organizational change Singapore...
