...Norbert Steigenberger Purpose – Following various calls for research, the purpose of this paper is to adopt theories of emotion and action to understand the affective dimension of sensemaking processes in organizational change endeavors. Design/methodology/approach – This paper...

... occurs, and to highlight the affective components of trust in this context. Design/methodology/approach A social constructionist platform is used to explore how organizational actors form perceptions of the trustworthiness of managers of change and what emotions result. In total, 24 participants from...