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Keywords: Employee satisfaction index
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Journal Articles
Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization
Available to Purchase
Journal of Organizational Change Management (2021) 34 (5): 1036–1046.
Published: 01 June 2021
...Cláudia Miranda Veloso; Bruno Sousa; Manuel Au-Yong-Oliveira; Cicero Eduardo Walter Purpose This study applies an Employee Satisfaction Index (ESI) model to quantify the level of job satisfaction and explores the factors that influence employee satisfaction, performance and loyalty...
