...Giovanni Azzone; Tommaso Palermo Purpose The purpose of this paper is to provide a qualitative analysis of change in order to understand which factors inhibit or, conversely, facilitate the enactment process of managers' performance appraisal and reward systems. Design/methodology/approach...

... and Kiser (1991, p. 25) : Human resources management (HRM) theory and practice have for many years focused on individual differences in the management of performance in organizations. Indeed, areas such as selection, performance appraisal,and compensation have largely been concerned with decision making...