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Keywords: Quality improvement programs
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Journal Articles
The discovery of absorptive capacity and the practice of intellectual capital mobilization within change management processes
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Journal of Organizational Change Management (2023) 36 (5): 724–737.
Published: 27 July 2023
.../methodology/approach A qualitative longitudinal case study approach is adopted, collecting data over three phases of a quality improvement program over a three-year period. Findings With the development of relational capital facilitated thorough changes in the work environment and the structured...
