...Ian Palmer; Adelaide Wilcox King; Dianne Kelleher How organizations communicate with shareholders during times of great uncertainty, such as during transformational change, is a relatively neglected area within the change management literature. We use the concept of “change conversation” and speech...

... of the shareholders. Because what we see is that the market capitalisation, the market value, of many banks on the Continent has dropped, relative to the assessment five or ten years ago (Breuer, 1999, p. 6, emphasis in the original, my translation). As the markets see it: the anonymous force...