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Keywords: Technology adoption
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Journal Articles
What influences employee engagement with generative AI in B2C? The moderating role of organizational practices
Available to Purchase
Journal of Organizational Change Management (2025) 38 (6): 1117–1143.
Published: 06 August 2025
... 2024 14 07 2024 20 01 2025 27 05 2025 18 06 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Generative AI Customer service Organizational strategy Technology adoption Process simplification The emergence...
Journal Articles
Age differences in the adoption of technology at work: a review and recommendations for managerial practice
Open Access
Journal of Organizational Change Management (2025) 38 (8): 138–175.
Published: 25 June 2025
... on PRISMA resulted in 51 papers which highlighted age-related differences in technology adoption inside organizational context. Findings Findings were grouped considering age-related differences in five technology adoption antecedents (i.e. performance expectancy, effort expectancy, social influence...
Journal Articles
Technology renewal, user resistance, user adoption: status quo bias theory revisited
Available to Purchase
Journal of Organizational Change Management (2021) 34 (5): 874–893.
Published: 29 April 2021
... a framework to increase technology adoption of new human resource tools and evaluate how to reduce user resistance at times of technology renewals. Self-efficacy for change and colleagues’ opinion can indirectly impact behavioral intention to use via switching cost and switching benefit perceptions and thus...
