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Purpose

This paper aims to assert that trademark law is too restrictive and that consumers should have some rights to a brand independent of the brand owner.

Design/methodology/approach

The paper examines the expansive tendency of trademark law and the concept of trademark fair use and the impact of trademark law on customer relationships.

Findings

The concept of trademark fair use offers only limited benefits to brand consumers.

Practical implications

Despite the ability to enforce exclusive ownership rights under trademark law, brand owners need to exert a broad view of customer co‐ownership or they risk less customer involvement with the brand.

Originality/value

The paper proposes policy changes to allow great consumer enjoyment of brands.

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