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Purpose

This study aims to examine how consumers’ perceptions of in-store marketing influence their purchase decisions for frozen food products. This study explores the effects of familiarity, price sensitivity, health-consciousness and consumer scepticism on the relationship between perceptions of in-store marketing and purchase decisions. The study applies the stimulus–organism–response theory to explain marketing influences on frozen food purchases.

Design/methodology/approach

Data from 321 respondents were collected using an online survey questionnaire from Indian consumers. The responses were analysed using SPSS Process macro and AMOS 25.

Findings

This study reveals a significant impact of perceptions of in-store marketing on the purchase intention of frozen food products. The findings support the mediating role of health-consciousness and familiarity with frozen foods in the relationship between perceptions of in-store marketing and purchase intention for frozen food products. Price sensitivity and consumer scepticism moderate the relationship between perceptions of in-store marketing and purchase intention of frozen food products via health-consciousness and familiarity with frozen food products.

Originality/value

This study offers insights into consumers’ perceptions of in-store marketing strategies on their purchase intention for frozen food products. It highlights the role of price sensitivity and consumer scepticism in strengthening and shaping consumer purchase decisions.

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