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Purpose
This contribution to the special issue integrates findings addressed by the other papers. In order to structure the insights delivered by the studies and to address the perspectives with the objectives of the special issue, the purpose of this paper is to identify two major components: system characteristics and culture.
Design/methodology/approach
These are discussed and subsequently the studies are positioned according to this framework.
Findings
The authors further discuss elements involved in increasing the power of clients of the educational system, needs for capacity building, and the need for horizontal and vertical accountability.
Originality/value
Discussion paper to a special issue on data-based decision making.
© Emerald Publishing Limited
2019
Emerald Publishing Limited
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