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Purpose

Industry 5.0 is revolutionizing how organizations approach management strategies by emphasizing sustainability, resilience and human-centricity. This transition extends to maintenance operations that should adapt to new technologies and priorities. However, the literature lacks a comprehensive understanding of the elements involved with this shift, particularly with the maintenance function.

Design/methodology/approach

This study investigates the transformation toward Maintenance 5.0 and develops a framework that outlines its key factors. Bibliometric and content analyses are employed to gather and scrutinize data from the literature.

Findings

The results reveal that there is an increasing interest in Maintenance 5.0 among authors and countries, but they also suggest that collaboration between researchers and organizations is weak. Furthermore, the results also show that adopting advanced technologies reduces operating costs and downtime, while embracing Industry 5.0 principles presents significant challenges.

Practical implications

This study contributes to the effective implementation of a sustainable maintenance strategy in organizations while also helping practitioners and researchers understand future research streams.

Originality/value

This paper contributes to the theoretical foundation of Maintenance 5.0 by developing a novel framework, which addresses existing gaps in the literature and offers a new perspective for future research in the field.

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