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Purpose

Remote maintenance of electric vehicles depends on continuous and heterogeneous telemetry to support diagnostics, fault detection, and maintenance decision-making. The operational value of this telemetry depends on timely and continuous delivery, but shared cellular congestion can delay or drop safety-critical maintenance messages. This paper proposes a quality-of-service (QoS)-aware 5G radio access network slicing framework that aligns maintenance traffic criticality with differentiated network treatment.

Design/methodology/approach

EV maintenance uplink telemetry is formalized into three representative traffic classes, namely routine diagnostics, maintenance alerts, and real-time fault reporting. Each class is mapped to differentiated 5G QoS flows and QoS-aware scheduling according to its operational urgency. The framework is implemented in ns-3 using the 5G-LENA module and evaluated through a controlled background-load sweep comparing best-effort and slice-aware configurations. Performance is assessed using packet delivery ratio (PDR) and delivered-packet latency to quantify the reliability and timeliness of telemetry delivery.

Findings

The slice-aware configuration can preserve delivery and low latency for maintenance alerts and real-time fault reporting under congestion, while the baseline shows packet loss and increased latency as offered load increases. Routine diagnostic traffic remains best-effort and degrades under high load, confirming selective protection rather than uniform improvement.

Originality/value

The paper connects remote EV maintenance semantics to RAN-visible 5G QoS treatment and evaluates this mapping under controlled congestion. It shows how maintenance-aware prioritization preserves delivery continuity and timeliness for safety-critical telemetry under network congestion.

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