...Rasha Alahmad; Nikhat Afshan; Chigozie Francis Obasi; Isma Javed Purpose This study aims to examine how users’ experiences of artificial intelligence ( AI ) inclusion, reflected in feelings of belonging and authenticity during human–AI interaction, are associated with user satisfaction...

... positively and significantly impacted user satisfaction, positively and significantly impacted perceived financial performance. Also, the decision-making role positively and significantly impacted the perceived value for money and user satisfaction but not the perceived financial performance. Originality...

... Licensed re-use rights only ERP postimplementation IS success DeLone and McLean IS success model Internal auditors User satisfaction Net benefits PLS-SEM We operationalize our study in Greece; a European Union (EU) economy where the confidence of stakeholders, productivity increases...

... and benefits of e-health services, there has been little focus on health-oriented behaviors after adoption, particularly in relation to service quality and user satisfaction. Design/methodology/approach This paper is based on the SOR model and service quality theories to investigate behavioral responses...

... organizational forces of ongoing support, system user interactions and stakeholder views significantly affect post-implementation capabilities and user satisfaction. Research limitations/implications IT professionals and stakeholders believe that identification of the factors determining post-implementation...

... users' acceptability of their free voluntary services. Voluntary services Adoption Social influence Intention Ease of use Usefulness Enjoyment Knowledge User satisfaction User studies The relationship between perceived usefulness and perceived enjoyment is rarely investigated (Liao...

... the interest and motivation for the active information flow among the members can be enhanced by influencing their value and social benefits exchange status. © Emerald Group Publishing Limited 2012 Ease of use Information tracking process Productivity User satisfaction Online community Online...