...Kwame Owusu Kwateng; Francis Kamewor Tetteh; Tesfalidet Tukue; Richard Owusu-Afriyie; John Mensah Purpose Active social media usage remains a notable legacy of the COVID-19 pandemic. However, the continuous usage of social media amid dissonance presents an ongoing challenge to researchers...

... This study used covariance-based structured equation modelling to analyse the data collected from 383 respondents who use Meta AI features for beauty and cosmetic products on social media. Findings The findings of the study indicates that compatibility and observability positively influence users flow...

...Kamla Ali Al-Busaidi; Ibtisam Al-Wahaibi Purpose This study aims to assess the critical characteristics of the social media platform ( SMP ) on knowledge sharing behaviour from knowledge workers’ perspective. This study examines the critical SMP characteristics from both knowledge management...

...Wendel Marcos Dos Santos; Pedro Lucas de Resende Melo; Renato Telles; Deborah Oliveira dos Santos Purpose This paper aims to explore the relationship between the structuring factors of franchise chains and consumer engagement in social media. These factors, such as age, size, brand reputation...

... and the ever-evolving digital landscape. IT consumerization IS artefact Is consumerization Content consumerization Technology consumerization Socialization consumerization Social media The rapid evolution of social media platforms and their associated digital tools has ushered in a new era...

... by allowing users to view the quality of information circulating on social media in a more positive light, and increasing their socialization behavior leading them to share fake news. Negative emotions indirectly impact fake news sharing by affecting users’ information overload and reinforcing prior beliefs...

... study proves these inconsistencies are detected between human and sentiment tools in social media texts and points to the inadequacies of current sentiment tools. With these findings, it is recommended that further research and commercialization efforts be directed at improving current sentiment tools...

...Georgios Kalamatianos; Symeon Symeonidis; Dimitrios Mallis; Avi Arampatzis Purpose The rapid growth of social media has rendered opinion and sentiment mining an important area of research with a wide range of applications. This paper aims to focus on the Greek language and the microblogging...

.... Furthermore, after large disasters, societies come face-to-face with important issues, such as the loss of human lives, people who are missing and the increment of the criminality rate. In many occasions, they seem unprepared to face such issues. This paper aims to present an automated social media...

...Martin Sykora Purpose The purpose of this paper is to explore implicit crowdsourcing, leveraging social media in real-time scenarios for intelligent systems. Design/methodology/approach A case study using an illustrative example system, which systematically used a custom social media platform...

... that of WeChat usage refers to entertainment. Originality/value – Extant research has mainly focused on the gratifications of one social media and lacks studies comparing the motivations in using different social media. Also, only little research has identified the components of different gratifications...

...Heini Sisko Maarit Lipiäinen Purpose – The purpose of this study was to contribute to the current discussion on digitization in companies’ marketing from a customer relationship management (CRM) perspective by examining the role and objectives of CRM and the exploitation of social media to serve...

... and strategies. Finally, the impacts of the digital business eco-system have to be measured in term of productivity, robustness and niche creation. With the advent of social media and in particular with the widespread diffusion of SNs and virtual communities, a new generation of business and consequently new...

...Helene Delerue; Wu He Purpose The purpose of this paper is to examine social media security risks and existing mitigation techniques in order to gather insights and develop best practices to help organizations address social media security risks more effectively. Design/methodology/approach...

...Helene Delerue; Matthijs den Besten Purpose The purpose of this paper is to explore consequences of the use of social media for idea generation. Design/methodology/approach The paper analyzes over 600 ideas submitted to a Slate‐Twitter contest to find the best short characterization...

...Helene Delerue; Andreas M. Kaplan; Michael Haenlein Purpose The purpose of this paper is to provide a viewpoint on the historical roots and future evolution of social media. Design/methodology/approach This paper provides a summary of the authors' previous research and experience in the area...

...Helene Delerue; Mervi Vuori Purpose This study aims to enhance understanding of using Web 2.0 technologies and social media in a global corporation. Design/methodology/approach A qualitative case study in a global corporation was conducted to illustrate the main uses of social media...

... a valuable contribution to the growing body of literature, on how small businesses are benefiting from the availability of OSNs. © Emerald Group Publishing Limited 2012 Online social network Social networking site Facebook Social media Small business Small to medium‐sized enterprises New...

...Helene Delerue; Kate Holmes; Rachel McLean; Gill Green Purpose The purpose of this paper is to gain a deeper understanding of how independent craftspeople adopt and use social media (SM) in order to promote their creative enterprise. However, some of these opportunities may place a demand...

... interaction Perceived sociability Perceived usability User studies Information exchange Internet Social media Social networks are the influential medium where the process of information flow takes place. Theory of social networking explain this phenomena in the context of strong and weak social...