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Trapped in informality: a transformative service study of refugee women’s labor in Colombia

Mario Giraldo, Mark S. Rosenbaum, Germán Contreras-Ramírez, Camilo Mejia, David Juliao-Esparragoza

Journal of Services Marketing (2025) 39 (8): 916–931.

https://doi.org/10.1108/JSM-03-2025-0161

Published: 29 September 2025

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Journal Articles

Reimagining the servicescape: a systematic review and multi-stakeholderconceptual framework

Luisa Fernanda Fariño Espitia, Mark S. Rosenbaum, Germán Contreras-Ramírez

Journal of Services Marketing (2025) 39 (8): 1055–1067.

https://doi.org/10.1108/JSM-04-2025-0270

Published: 04 September 2025

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Journal Articles

Editorial: Research priorities in the new service marketplace

Mark Scott Rosenbaum, Rebekah Russell-Bennett, Germán Contreras-Ramírez

Journal of Services Marketing (2022) 36 (8): 1009–1014.

https://doi.org/10.1108/JSM-06-2022-0190

Published: 28 June 2022

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Journal Articles

Editorial: business education in profound disruption

Mark Scott Rosenbaum, Rebekah Russell-Bennett, Germán Contreras-Ramírez

Journal of Services Marketing (2021) 35 (5): 553–558.

https://doi.org/10.1108/JSM-08-2021-528

Published: 01 September 2021

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Journal Articles

Viewpoint: forever young-Gay men and cosmetic medical treatments

Mark Scott Rosenbaum, Jill Jensen, Germán Contreras-Ramírez

Journal of Services Marketing (2022) 36 (1): 9–13.

https://doi.org/10.1108/JSM-02-2021-0052

Published: 19 August 2021

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Journal Articles

Viewpoint: the role of cancer resource center services on men's health

Mark S. Rosenbaum, German Contreras Ramírez

Journal of Services Marketing (2019) 33 (6): 643–651.

https://doi.org/10.1108/JSM-06-2018-0185

Published: 26 July 2019

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Trapped in informality: a transformative service study of refugee women’s labor in Colombia

Reimagining the servicescape: a systematic review and multi-stakeholderconceptual framework

Editorial: Research priorities in the new service marketplace

Editorial: business education in profound disruption

Viewpoint: forever young-Gay men and cosmetic medical treatments

Viewpoint: the role of cancer resource center services on men's health

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