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Journal Articles
SDG commentary: services that enable well-being of the human species
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2024) 38 (2): 153–163.
Published: 15 December 2023
Journal Articles
Company social networks: customer communities or supplementary services?
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2018) 32 (4): 443–461.
Published: 26 March 2018
Journal Articles
“Futurizing” smart service: implications for service researchers and managers
Available to PurchaseNancy V. Wuenderlich, Kristina Heinonen, Amy L. Ostrom, Lia Patricio, Rui Sousa, Chris Voss, Jos G.A.M. Lemmink
Journal:
Journal of Services Marketing
Journal of Services Marketing (2015) 29 (6-7): 442–447.
Published: 14 September 2015
