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Journal Articles
A critical analysis of service ecosystems research: rethinking its premises to move forward
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2020) 34 (3): 399–413.
Published: 07 April 2020
Journal Articles
Studying customers’ resource integration by service employees in interactional value co-creation
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2016) 30 (2): 152–164.
Published: 11 April 2016
Journal Articles
Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2010) 24 (6): 430–437.
Published: 14 September 2010
