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Keywords: Asymmetry
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing 1–20.
Published: 13 July 2026
... Publishing Limited Licensed re-use rights only Asymmetry Case modeling Complexity Configuration E-grocery Online services Innovation e-commerce Co-creation Bayesian statistics Self-service technology Internet shopping Complex demographic and psychological conditions identify e...
Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2021) 35 (3): 299–311.
Published: 25 September 2020
... Professional services Digital Asymmetry Marketing communications channels Interactivity Conventional wisdom suggests that attracting more leads and generating more activity in the sales department will accelerate customer acquisition and ultimately enhance revenue and profit (Kotler et al...
