Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-6 of 6
Keywords: Co-design
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (6): 659–672.
Published: 29 April 2025
..., engaging 32 end-of-life stakeholders in a co-design session. Inductive content analysis identified explicit and underlying themes, informing the framework’s practical application. Findings Synthesized from existing literature, the transformative vulnerability-response framework explores how mutual...
Journal Articles
Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2023) 37 (9): 1105–1112.
Published: 13 September 2023
...Bernardo Figueiredo; Torgeir Aleti; Diane M. Martin; Mike Reid; Jacob Sheahan; Larissa Hjorth Purpose This study aims to address the existing gap in co-design frameworks by introducing the EMPOWER framework, a strength-based co-design methodological approach specifically designed to tackle the key...
Journal Articles
Refugee awareness of a transformative intervention to increase blood donations
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2023) 37 (2): 138–154.
Published: 14 March 2022
... 23 02 2021 29 07 2021 13 12 2021 05 02 2022 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Health services Refugees Transformative intervention Service communication Transformative service research Well-being Co-design...
Journal Articles
Mixed emotions and credence service use: insights from at-risk gamblers
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2021) 35 (6): 740–754.
Published: 02 September 2021
...Svetlana De Vos; Roberta Crouch; Pascale Quester; Jasmina Ilicic Purpose This paper aims to explore the power of appeals based on fear mixed with challenge co-designed with vulnerable consumers in motivating the use of credence services. Design/methodology/approach A qualitative phase (Study 1...
Journal Articles
The 4Cs of mass customization in service industries: a customer lens
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2020) 34 (4): 499–511.
Published: 27 March 2020
... of co-configuration are compared with three domains of mass customization, namely, co-production, co-construction and co-design. This led to the development of research priority areas to establish an agenda for future research on mass customization and its role in customer’ firm relationships...
Journal Articles
Exploring the application of co-design to transformative service research
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2018) 32 (6): 715–727.
Published: 16 July 2018
...Erin Hurley; Jakob Trischler; Timo Dietrich The study contributes new insights into requirements, challenges and benefits of applying co-design to TSR contexts. The study shows that ordinary users, if empowered, can give important insights into the design of new value propositions. Service...
