Keywords: Collaborative consumption
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Journal Articles
Journal of Services Marketing (2026) 40 (10): 22–37.
Published: 22 January 2026
... the sharing economy, addressing all relevant business models in the context of sharing, pseudo-sharing and collaborative consumption. Originality/value The framework resolves conceptual fragmentation in prior work by introducing an attribute-based logic for cumulative theorizing and linking micro-level...
Journal Articles
Journal of Services Marketing (2023) 37 (4): 496–509.
Published: 07 July 2022
... that reveals similarities and differences of business models that are associated with collaborative consumption and the sharing economy is missing. This paper develops this framework, which is labelled the collaborative space. Stefan Hoffmann can be contacted at: stefan.hoffmann@bwl.uni-kiel.de 12 03...
Journal Articles
Journal of Services Marketing (2019) 33 (7): 837–850.
Published: 29 November 2019
... of obligation to the community and its members (Figueiredo and Scaraboto, 2016). 09 12 2018 28 06 2019 26 08 2019 27 08 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only While some collaborative consumption activities...
Journal Articles
Journal of Services Marketing (2018) 32 (6): 692–714.
Published: 13 July 2018
... al., 2016b). Third, collaborative consumption is facilitated by online platforms (e.g. BlaBlaCar, Airbnb) that enable the peer-to-peer (P2P) exchange of privately owned underutilized assets (e.g. seats and accommodation) with no employees involved (e.g. Benoit et al., 2017 ; Hamari...
Journal Articles
Journal of Services Marketing (2017) 31 (6): 589–603.
Published: 13 October 2017
...Eva Hofmann; Barbara Hartl; Elfriede Penz Purpose Collaborative consumption, such as car sharing, specifically implicates customer-to-customer interaction, which must be regulated by service providers (companies, peers and self-regulating communities), comprising different challenges for business...

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