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1-4 of 4
Keywords: Conjoint analysis
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Journal Articles
Lifetime deals: the role of software service offering in convincing consumers
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2024) 38 (8): 1058–1073.
Published: 25 September 2024
... model and then conducted empirical research on 2,173 consumers via choice-based conjoint analysis to reveal the critical service offering attributes for consumer utility in lifetime deals in the SaaS presentation tool market context. After using the hierarchical Bayes model to derive each respondent’s...
Journal Articles
Presence: consumers’ different reactions to service and manufacturing firms with low CSR in social conduct
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2024) 38 (6): 677–690.
Published: 12 April 2024
... rights only Corporate social responsibility Social conduct Services marketing Presence Empathetic emotional intensity Emotion Experimental design Conjoint analysis With the intensification of media scrutiny, consumers are increasingly exposed to news about firms’ corporate social...
Journal Articles
Consumer evaluations of “really new” services: the TrafficPulse system
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2003) 17 (1): 6–36.
Published: 01 February 2003
...Abba Krieger; Paul Green; Leonard Lodish; Jim D’Arcangelo; Chris Rothey; Paul Thirty Conjoint analysis is a class of techniques for analyzing consumers’ preferences and trade‐offs regarding their selection of products and services. Typically, conjoint analysis has been applied to established...
Journal Articles
Service guarantees and consumers’ evaluation of services
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (1997) 11 (1): 10–18.
Published: 01 February 1997
...Louis A. Tucci; James Talaga Investigates consumer perceptions of the utility of service guarantees in a table service restaurant setting. Uses conjoint analysis to determine the utility consumers assign to restaurants that varied along different levels of price, speed of service, quality of food...
