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Keywords: Consumer welfare
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Journal Articles
Journal of Services Marketing (2024) 38 (9): 1132–1150.
Published: 22 October 2024
.... Originality/value Through this research, the author advances the understanding of gaming as a service by illuminating value co-creation and co-destruction within an interconnected gaming service ecosystem through the lens of TSR. Such understanding empowers businesses to prioritise consumer welfare...
Journal Articles
Journal Articles

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