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Keywords: Information services
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Journal Articles
Why consumers use and do not use technology‐enabled services
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2006) 20 (2): 125–135.
Published: 01 February 2006
... of the paper lies in the light shed on usage behaviour and attitudes, and in the practical implications of these findings for service providers. Information services Communication technologies Virtual banking Invoicing Internet shopping An executive summary for managers can be found at the end...
