... sources. Our analysis identifies a set of common search patterns, namely whether consumers use: Information search Search patterns Search outcomes Experience services Online search Digital Loyalty schemes Hospitality Marketing decision making Internet shopping The main focus...

... of research relative to adolescents and internet shopping. Online social motivation is defined as how much an individual is driven to go online out of a desire for interpersonal communication with others (Korgaonkar and Wolin, 1999). The internet is clearly a communication vehicle for adolescents...

... © Emerald Group Publishing Limited 2010 Distribution channels and markets Internet Shops Internet shopping Consumer behaviour Interpersonal communication, defined as “the syntactic relations among the acts of different persons mutually present to one another” (Goffman, 1967 , p. 2...

... not otherwise exist. © Emerald Group Publishing Limited 2009 Internet shopping Retailing Quality An executive summary for managers and executive readers can be found at the end of this article. Various researchers have developed scales for measuring quality in internet retailing. Most...

...Francesca Dall'Olmo Riley; Daniele Scarpi; Angelo Manaresi Purpose This research aims to investigate consumers' likelihood of purchasing services online in two countries, the UK and Italy, which differ significantly in the population's uptake of internet shopping. Four influences are considered...

..., it is plausible that a service performance exceeding expectations can cause pleasure and a shortfall in performance can cause displeasure for a customer. Swinder Janda can be contacted at: swinder@k‐state.edu © Emerald Group Publishing Limited 2008 Customer satisfaction Internet shopping Services...

.... David Hackman can be contacted at: david.hackman@uts.edu.au © Emerald Group Publishing Limited 2006 Internet shopping Consumer behaviour Australia An executive summary for managers can be found at the end of this article. Behavioural intentions have been widely researched...

... bill‐paying, and internet shopping services. Design/methodology/approach A behavioural model is developed and tested, and the results support what is modelled and hypothesised. Findings In sum, the findings show that willingness to use the internet and telephone for financial and shopping...