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Keywords: Knowledge-intensive service firms
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Journal Articles
Journal of Services Marketing (2013) 27 (5): 416–428.
Published: 02 August 2013
...Stephen Rosenbaum Purpose – This article aims to explore how knowledge-intensive service firms design inter-firm contracts to govern the exchange of highly intangible and inseparable knowledge under varying degrees of property right protection. Design/methodology/approach – This research...

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