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Keywords: Shopping centres
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Journal Articles
Effects of the biophilic atmosphere on intention to visit: the affective states’ mediating role
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2019) 33 (2): 168–180.
Published: 08 April 2019
... that can increase and stimulate the attraction of demand and loyalty, as well as strengthening new paths in the field of retail and services marketing. Mediating effect Shopping centres Intention to visit Affective states Biophilic atmosphere Structural equations model Relationships between...
Journal Articles
Incorporating service quality into consumer mall shopping decision making: a comparison between English and French Canadian consumers
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2005) 19 (3): 157–163.
Published: 01 May 2005
... measure of validity and reliability. Shopping centres Service delivery Consumer behaviour Decision making Retail management Canada The same measures were used in both the English and French versions. These measures were translated from English into French and back‐translated to ensure...
