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Keywords: Socially supportive resources
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Journal Articles
Social well-being and transformative service research: evidence from China
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2019) 33 (6): 735–750.
Published: 19 July 2019
... as a space to exchange socially supportive resources with employees and outsiders, which enhance older customers’ social well-being. An extensive number of scholars have identified different forms of social interaction (McMillan, 2002). Goffman (1961) identifies two types of social interaction...
