... ( TSR ). It addresses a critical unresolved issue of how services and service ecosystems can be reconfigured to support just, inclusive and transformative outcomes that promote human development. Design/methodology/approach This paper conducts systematic literature reviews, complemented...

... well-being of refugees. Design/methodology/approach This study uses a systematic literature review (SLR) of 102 journal articles published or available online from 2010 to 2020. Findings Ten themes are identified across the three phases of the refugees’ service journey (entry, transition...

... research literature, and identifies gaps in the current knowledge. A systematic literature review was conducted, following the PRISMA protocol for conducting and reporting systematic reviews (Moher et al., 2009). The review covers the areas of value creation in social marketing, value destruction...