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Keywords: Conversations
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Journal Articles
Midstream social marketing and the co-creation of public services
Available to Purchase
Journal:
Journal of Social Marketing
Journal of Social Marketing (2016) 6 (3): 277–293.
Published: 11 July 2016
...Matthew Wood Purpose This paper aims to highlight the importance of social marketing at the midstream (meso) level as a key component of a proposed model for co-creating public services. The model demonstrates how supportive relationships and conversations within and between service organisations...
