When and how digital platforms empower professional services firms: an agility perspective

Dr. Yulong (David) Liu is Senior Lecturer in the Massey Business School, Massey University, New Zealand. His research interests pertain to organizational learning and innovation, emerging technology adoption and disruptive management, digital business, service management, global business strategies and cross-cultural relationship management. He has published articles in such journals as the International Journal of Production Economics, Long Range Planning, Journal of Business Research, International Business Review, Journal of Enterprise Information Management, International Studies of Management and Organization, Journal of Global Information Management, Journal of Hospitality and Tourism Management, Journal of Business Strategy, Journal of Strategic Marketing, Asia Pacific Journal of Marketing and Logistics and Thunderbird International Business Review. He serves as Member of the editorial review board of the Journal of Business Research.

Dr. Henry F.L. Chung is Professor in Marketing, School of Communication, Journalism and Marketing, Massey University, New Zealand. Dr. Chung has published over 31 refereed papers in high-impact journals, including Industrial Marketing Management, European Journal of Marketing, Journal of International Marketing, International Business Review, International Marketing Review, Asia Pacific Journal of Marketing and Logistics, Journal of Business Research and Asia Pacific Journal of Management. Dr Chung has received more than 2,300 and 1,040 citations on Google Scholar and Scopus, respectively. He has also co-chaired an IMM SI conference in July 2017 (Auckland, New Zealand). Dr Chung has been acting special issues editor for journals such as the Industrial Marketing Management, Journal of Asia Business Studies and Asia Pacific Journal of Marketing and Logistics. He has also been Associate Editor of the South Asia Journal of Global Business Research (SAJGBR) (2013–2016). Professor Henry Chung has been cited in the world's top two percent Researcher List, developed by Stanford University, from 2021 to 2023.

Dr. Zuopeng (Justin) Zhang is Faculty Member in the Coggin College of Business at the University of North Florida. He was previously Associate Professor of Management, Information Systems, and Analytics at the State University of New York at Plattsburgh. He received his Ph.D. in Business Administration with a concentration on Management Science and Information Systems from Pennsylvania State University, University Park. His research interests include economics of information systems, knowledge management, electronic business, business process management, information security and social networking. He is Editor-in-Chief of the Journal of Global Information Management, ABET program evaluator and IEEE senior member. He has published articles in such journals as Industrial Marketing Management, Annals of Operations Research, International Journal of Logistics: Research and Applications, Journal of Global Information Management, Technological Forecasting and Social Change, Journal of Operational Research Society, Production Planning and Control and Information Systems Management.

Dr Mian Wu has recently completed her Ph.D. in International Business at Massey University, Auckland, New Zealand. Her research focuses on cross-border electronic and mobile commerce, international tourism, FinTech internationalization, omnichannel retailing, virtual organization and digital entrepreneur internationalization and cross-border digital ecosystem orchestration. She has published articles in such journals as Journal of Business Research.