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Volume 4, Issue 3
1 June 1994
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 4, Issue 3
Erratum| June 01 1994

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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1994
Managing Service Quality: An International Journal (1994) 4 (3): 25–29.
https://doi.org/10.1108/09604529410057747

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09596119410052071. When citing the article, please cite: Sally J. Messenger, Tony Atkins, (1994), “The Prudential Experience of Total Quality Management”, International Journal of Contemporary Hospitality Management, Vol. 6 Iss: 1/2, pp. 37 - 41.

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© MCB UP Limited
1994
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