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Journal Articles

Transaction convenience in the payment stage: the retailers’ perspective

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Heléne Lundberg, Peter Öhman, Ulrika Sjödin
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2014) 24 (5): 434–454.
https://doi.org/10.1108/MSQ-02-2014-0032
Published: 02 September 2014
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