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Keywords: Absorptive capacity
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Journal Articles
Journal of Service Theory and Practice (2016) 26 (4): 471–496.
Published: 11 July 2016
... of such a process is to make knowledge available or accessible to those who need it (Davenport and Prusak, 1998). Absorptive capacity Service value Knowledge management Value creation Banking industry Although a considerable amount of research has been carried out in the field of knowledge...
