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Keywords: Algorithmic culture
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Journal Articles
Robo-advisors (RAs): the programmed self-service market for professional advice
Available to Purchase
Journal of Service Theory and Practice (2021) 31 (3): 351–365.
Published: 08 January 2021
... automation Algorithmic authority Smart information Algorithmic culture The build-up of virtual services (Vilnai-Yavetz and Rafaeli, 2006) is no longer the speculative fodder of prognosticators and futurists (Syed et al., 2020). Artificial intelligence (AI)-enhanced robotic process...
