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Keywords: CHEMICAL INDUSTRY
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Journal Articles
Customer satisfaction measures
Available to Purchase
Managing Service Quality: An International Journal (1991) 1 (3): 153–157.
Published: 01 March 1991
... the progress of well‐conceived plans to continuously improve all aspects of customer service. © MCB UP Limited 1991 CHEMICAL INDUSTRY CUSTOMER SATISFACTION MEASUREMENT UNITED KINGDOM Customer satisfaction related organic chemical inter mediates produced at six manu facturing sites in Western...
