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Keywords: Career satisfaction
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Journal Articles
Managing Service Quality: An International Journal (2012) 22 (5): 517–536.
Published: 31 August 2012
...John W. Lounsbury; Nancy Foster; Patrick C. Carmody; Ji Young Kim; Lucy W. Gibson; Adam W. Drost Purpose The purpose of the present study is to identify key personality traits which distinguish customer service (CS) employees from other occupations and are related to their career satisfaction...
