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Keywords: Contracting out
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Journal Articles
Managing Service Quality: An International Journal (1994) 4 (5): 39–41.
Published: 01 October 1994
.... But as public service delivery continues to fragment, will user bewilderment proliferate? Part of the answer depends on the capacity of different providers to work effectively together. Communications Contracting out National Health Service Privatization TQM © MCB UP Limited 1994 The first...
